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"Despite the power we associate with the idea of a leader, 93 percent of those who actually lead an organization view themselves at least partially as a servant of the people in their organization"-Boyer 1999
"Satisfaction with work improved by 34 percent when employees felt they individually responsible for their work output"-McCaw 1999
"When you hire people that are smarter than you are you prove you are smarter than they are"-R. H. Grant
"In looking for people to hire, you look for three qualities: integrity, intelligence and energy. And if they don't have the first, the other two will kill you."— Warren Buffet,CEO, Berkshire Hathaway
“Employees don’t resist change. They resist being changed.” - Peter Scholtes
"Two half-truths do not make a truth, and two half-cultures do not make a culture"- Arthur Koestler (1905-1983)
"Integrity without knowledge is weak and useless, and knowledge without integrity is dangerous and dreadful" - Samuel Johnson (1709-1784)
"As a manager the important thing is not what happens when you are there but what happens when you are not" - Ken Blanchard
"Many receive advice. Only the wise profit from it” - Publilius Syrus
"There is only one boss: the customer. And he can fire everybody in the company, from the chair man on down, simply by spending his money somewhere else.” - Sam Walton, founder, Wal-Mart.
“Communication is primarily a function of trust, not of technique. When the trust is high, communication is easy, it’s effortless; it’s instantaneous; and its effective-it works. But when the trust is low communication is exhausting; it’s terribly time-consuming; and it’s like walking around a minefield” – The 7 habits of highly effective people, Stephen Covey
"You think you understand the situation but what you don’t understand is that the situation just changed” - Putnam Investment advertisement.
"Coming together is a beginning, Keeping together is process, Working together is success" - Henry Ford
"The wicked leader is he who the people despise. The good leader is he who the people revere. The great leader is he who the people say, We did it ourselves" - Lao Tzu